Presentation: Are You Really Listening?

SPEAKER: Ellen Kandell, Esq., President - Alternative Resolutions, LLC.

Space is limited so you must register!

AGENDA:
6:00-6:30: Networking
6:30-6:40: Call to order, agenda review, announcements, and introduction of host, Rick Schneider, Tax Partner – Cherry Bekaert
6:40-7:45: Presentation - “Are You Really Listening?” by Ellen Kandell, including Q&A.
7:45-8:30: 90-second announcements, adjournment

COURSE DESCRIPTION:
Human communication is much more complicated than it appears to be on the surface. You depend on your listening skills every day, whether you’re interacting with clients, team members or loved ones. This presentation will review the complexity of the human communication process, barriers to communication and break down listening into its component parts. You will have an opportunity to practice listening skills and put together an action plan for improvement.

SPEAKER BIO:
Ellen F. Kandell is an attorney with over 30 years of diverse legal experience in the public and private sectors. Ms. Kandell is one of eight Maryland mediators featured on a statewide demonstration video of good practice. In 2016 she had a chapter published in Mediation for Estate Planners: Managing Family Conflict, American Bar Association. In 2014 she became certified by the International Mediation Institute, based on a peer review and performance based system. She is past president of the Maryland Council for Dispute Resolution, past co-chair of its certification committee and former co-chair of the ADR section of the Montgomery County Bar Association.

SPEAKER'S FIRM
Alternative Resolutions, LLC, founded in 1999, provides mediation, neutral evaluations, group facilitation and training to diverse public and private sector clients. Our mission is to help people and organizations find their unique solutions to conflicts and to transform conflict into a positive force for change and growth. Our firm has handled nearly 1000 cases and trained hundreds of people to become mediators and manage conflict more effectively. More information can be found at www.alternativeresolutions.net