Topic:  The Hidden Engine of the Auto Industry: Credit, Risk, and Financing 

Speaker:  Rob Darrow, Vice President, Global Lending Services

Presentation:

1. Automotive credit market

2. Inside auto lending

3. Customer experience and operations

4. Future of automotive finance

Speaker's bio:

 Rob Darrow is Vice President of Customer Experience and Loan Operations at Global Lending Services, where he leads operational teams overseeing loan servicing, customer experience, and credit-related operations in the automotive finance industry. He manages large-scale servicing organizations that support more than half a million auto loans and the customer experience behind them.