Topic:  When Gross Margin Slips & the Explanation Doesn’t Add Up – How CFOs Can Diagnose Technology-driven Margin Erosion with CTOs

Speakers: Lorraine McGregor, Founder, Spirit West Management and Chris Constantin, CEO, Aligned.net
 

Presentation:
 When gross margin declines in a tech-enabled business, the cause is rarely a single issue. CFOs often hear technical explanations that sound reasonable, yet the financial impact persists.

Lorraine McGregor interviews Solution Architect Chris Constantin, CEO of Aligned.net, on how technology architecture, accumulated complexity, and exception handling erodes margin and what questions pull back the curtain or hide the evidence.

Speakers' bios:
 

Lorraine McGregor
Lorraine McGregor is a growth and valuation strategist and founder of Spirit West Management. She works with CEOs, CFOs, and private equity sponsors to improve gross margin, unlock hidden profit drivers, and build businesses that are valuable and saleable at all times.
 

Chris Constantin
Chris Constantin is CEO of Aligned.net. He helps private equity-backed and growth-stage software companies diagnose structural technology constraints that erode margin and develop practical roadmaps linking technology decisions to financial performance.