Juan M a Gallego-Toledo, PsyD, MIM, PMP

Short Bio

Dr. Juan Ma Gallego has amassed 20 years of experience in the telecommunications industry, in sales and
marketing, organizational development and international business. He worked for Nokia in various roles in
the USA, Latin America, Europe, and China, focused on channel development, sales, and marketing, as well as strategy planning and execution. Recently, Juan designed and facilitated workshops for several Colorado
law enforcement agencies on the topics of inclusion, diversity, and procedural fairness. Currently, Juan works as a Leadership Solutions Partner for the Center for Creative Leadership. Having personally experienced successful and unsuccessful change implementation in his corporate career, Juan specializes on the effective implementation of organizational change in multicultural environments, promoting effective leadership styles and employee wellbeing. Over the last five years, he received certifications for WorkPlace Big5, Hogan Personality Assessments, Emotional Intelligent EQ-I, Conflict Dynamic Profile, CQ Unconscious Bias, Benchmarks® 360 Assessment Suite, Networking Diagnostics and Power + Systems’ Organizational Workshop. Juan is also a full-time instructor at the College of Business at the University of Colorado- Colorado Springs and has taught undergrad and graduate level courses at Regis University and Central Michigan University. He lectures on the topics of leadership, marketing research, change management, effective organizational development, cross- cultural management, international marketing, and global issues in business.

Topic of the Workshop

Have you ever wondered why your organizational diversity programs may not be yielding the results that you were hoping for? Studies show that the increase in diversity within our workforce has a positive effect on our productivity, creativity, and bottom line, when and only when, proper inclusion simultaneously occurs. In his recent book “The Shadow of Bias on Leadership”, Juan explored the effects of bias on all of us, as leaders of organizations and teams, and the impact that it has in our organizations. After a thorough research, this book aims to develop and raise our self- awareness, explaining the reasons behind our behaviors, as well as potential pitfalls. In the book, you will also read about a series of techniques aimed at reducing the effects of our biases in the leadership of our organization. This book was written as a practical guide towards the exponential benefits of inclusive leadership, catapulting organizations’ profitability by harvesting the benefits of a diverse workforce.

Educational Background

Juan holds a Doctor of Psychology from The University of the Rockies, as well as a master’s degree of International Management from Thunderbird School of Global Management. He earned a Bachelor of Science in Business Administration with majors in Human Resources Management, Management Information Systems, General Administration, and International Business from Central Michigan University.

Publications

Gallego, J.M (2019). The Shadow of Bias on Leadership, Pennsauken, NJ: BookBaby Publishing

Gallego, J. M. (2020). Cultivating Cultural Self-Awareness: Transforming IB Students into Effective IB Leaders. In Examining Cultural

Perspectives in a Globalized World (pp. 65-93). IGI Global.

Gallego-Toledo, J.M. (2017), Chapter 6 - Organizational Trauma and Change Management. In S. Háša and R. Brunet-Thornton (Eds.),

Impact of Organizational Trauma on Workplace Behavior and Performance, IGI Global. DOI: 10.4018/978-1-5225-2021-4.ch006

Gallego-Toledo, J.M. (2016). Cultural Profiling and a Chinese Experience, Journal of Chinese Human Resource Management. DOI

10.1108/JCHRM-09-2015-0014

Gallego-Toledo, J.M. (2015). The Relationship between the Perceived Frequency of Change and the Wellbeing of Telecom Professionals

in the USA, Ann Arbor, MI: Proquest-UMI Dissertations Publishing.